Definition of Managed Services

So Whats an MSP anyways? Glad you asked!

Managed services is the practice of outsourcing day-to-day technology responsibilities to a third-party as a strategic method for improving operations and accelerating a return on technology investment. Truthfully though, “managed services” is an umbrella term for a variety of different kinds of offers.

A Managed Services Provider (MSP) is a company that either provides on-site, or in most cases, remotely manages a customer’s IT infrastructure and/or end-user systems. This is typically done on a proactive basis and under a subscription model.

An MSP can handle any number of crucial tasks including remotely monitoring and managing networks and services, providing IT strategy, and helping procure equipment. It can also provide necessary cybersecurity, data backup and recovery services, unified communications and more — as technology evolves, so do the services of manager service providers.

However, one concern of MSPs is cybersecurity. Threats can now arise inside and outside a company’s network making businesses more aware of their exposure to hacking or ransomware events. This is why it’s crucial for businesses to pay close attention to cybersecurity and the possible threats that can occur.